Thursday, February 7, 2013

Purchase Requisition is not sending to next approver, getting error APP-PO-14288 when viewing action history

Purchase Requisition is not sending to next approver, getting error APP-PO-14288 when viewing action history




Problem: When approving a Purchase Requisition it is not being forward to next approver, Also when we try to  view action history getting the error APP-PO-14288.

Solution:
Remove the Approval Transaction Type from Document type (Purchase Requisition)
Purchasing Super User > Setup >  Document types
Step-1 Locate the Document type Requisition Purchase, Click on update button.
Purchase Requisition is not sending to next approver
APP-PO-14288 when viewing action history
 Step-2 Remove the value written in Approval Transaction Type make it empty, and click on Apply button.
Purchase Requisition is not sending to next approver
APP-PO-14288 when viewing action history

Step-3 Run the Workflow Background Process concurrent request form system administrator. Preferably schedule it.

Purchase Requisition is not sending to next approver
APP-PO-14288 when viewing action history

Step-4 Enter a new purchase requisition and retest the issue. It is important to test the issue with a new purchase requisition document.